Shipping policy
1. Order Processing
All orders are processed within 1 to 3 business days after payment is confirmed.
Once your order is processed, you will receive a confirmation email with your order details.
2. Shipping Origin
All products are shipped directly from Thailand, allowing us to offer authentic items sourced straight from local suppliers.
3. Estimated Delivery Time
Estimated delivery time is typically between 2 to 5 weeks, depending on your location.
Please note that delivery times may vary due to factors beyond our control, including customs processing, holidays, weather conditions, or carrier delays.
4. Shipping Methods
Orders are shipped using international registered mail or courier services, depending on the product and destination.
Tracking information will be provided when available.
5. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered, please contact us as soon as possible. We cannot guarantee changes after the order has been processed.
6. Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes, depending on the destination country.
These charges are the responsibility of the customer.
7. Delays
While we strive to deliver your order as quickly as possible, we are not responsible for delays caused by customs, shipping carriers, or other external factors.